Frequently asked questions
Can I buy the Toolbelt in store?
Yes! If you’re in Canterbury, you can find Farmers Toolbelt at your local RuralCo store in Ashburton, Rakaia or Methven.
Where do you ship to?
We currently ship anywhere in New Zealand. We don’t offer international shipping just yet, but watch this space as we’re exploring it for the future.
Is the tub chemical resistant?
Absolutely. Each tub is made from sturdy, 100% recycled plastic and has been tried and tested on working New Zealand dairy farms.
Can I replace or add parts to my kit?
Yes, you can purchase individual components online or in-store to replace or build out your setup.
Can I return my order?
Yes. If you receive a product that’s faulty, damaged or not what you expected, please contact us within 14 days of receiving your order.
Email us at support@farmerstoolbelt.nz with your order number and a brief description of the issue, and we’ll guide you through the next steps.
What if my order is faulty?
All Farmers Toolbelt products are tried and tested on real dairy farms, but if something goes wrong, we want to know about it.
Faulty items will be replaced or refunded depending on the situation.
Email us at support@farmerstoolbelt.nz with your order number and a brief description of the issue, and we’ll guide you through the next steps.